Frequently Asked Questions

  • Which areas do you cover?

    We work across Bournemouth, Poole, and the surrounding areas of Dorset and Hampshire, including:

    Bournemouth:

    Talbot Woods, Westbourne, Queen’s Park, Southbourne, Winton, Charminster, Boscombe Manor, Littledown, Throop.

    Poole:

    Canford Cliffs, Lilliput, Sandbanks, Branksome Park, Lower Parkstone, Whitecliff, Penn Hill, Ashley Cross, Canford Heath, Hamworthy, Upton.

    Wider Dorset & Hampshire:

    Broadstone, Wimborne, Colehill, Merley, Ferndown, West Parley, Corfe Mullen, Ashley Heath, Verwood, Fordingbridge.

    Christchurch & New Forest:

    Highcliffe, Mudeford, Friars Cliff, Burton, Walkford, Bransgore, New Milton, Ringwood, Avon Castle.

    We often work with clients in coastal and rural areas too, so if you're nearby but not listed here please contact us.

  • What is the process for a kitchen renovation?

    Initial Consultation

    We begin with a home visit to understand your space and more importantly — you. Whether you're after perfectly executed simplicity, or an achingly beautiful bespoke space — this is where we’ll talk through ideas, layouts, timelines, and what's possible.

    Design Phase

    Next we bring your ideas, needs and dreams to life with detailed CAD drawings and visuals. We show you real material samples and help guide the look, feel, and function of your space.

    Sourcing

    Your kitchen and materials are sourced through our trusted trade suppliers — everything from cabinetry and appliances to stone, flooring and finishes. Lead times and delivery schedules will be aligned to ensure everything is on site, on schedule.

    Installation

    Our team of trusted and skilled trades handle your full renovation, that’s the removal, prep work, fitting, electrics, plumbing, flooring and finishing. We’re your one point of communication throughout.

  • How long will my project take?

    Whilst this varies with size and complexity — an average kitchen can take 5–7 working days.

    If the project includes additional details such as bespoke furniture, underfloor heating or large areas of stone then we’ll build that into your schedule. You’ll get a realistic timeline upfront — and we keep to it.

    We also go that extra step to minimise disruption. For example we create and fit a temporary worktop whilst your quartz is being fabricated.

  • What are the lead times for your furniture and worktops?

    Our off-the-shelf cabinetry can be available immediately. For bespoke kitchens, the lead time is typically 8 weeks, however that isn’t idle time… we’ll use it to ensure everything else is planned, prepped, ordered, delivered and done. So when your delivery arrives it’s put straight to use.

    Our stone worktops are sourced from Italy and Spain, and are typically ready within a week. It’s the industry standard to template stone worktops once the units are in, so we ensure you have a temporary solution in the meantime.

  • Do you offer a full kitchen fitting service? What’s included?

    Yes, we specialise in full service kitchen fitting, including: the strip-out and disposal, preparatory work, electrics, plumbing, plastering, flooring, fitting, building works… we’ve even been known to feed pets whilst we’re at it. You won’t need to deal with multiple trades or coordinate timings. We manage everything for a stress-free install.

  • Are there any other services you offer?

    We’re known for our kitchens, but also take on fitted wardrobes, utility rooms, pantries, boot rooms, bathroom units, bespoke joinery, and more — if it involves a skilled trade we either do it, or will happily introduce you to a trusted contact that does.

  • Do you work with interior designers or architects?

    Yes — we’re happy to collaborate with other professionals in Bournemouth, Poole and Dorset to deliver the best result for your space.

    If you are an architect, interior designer, planning consultant or builder looking to work together in the Bournemouth and Poole area please contact us.

  • Do you offer guarantees or aftercare?

    Yes — our work is backed by a workmanship guarantee, and we’re always on hand for your questions once the job’s done.

    We also pass on all relevant manufacturer warranties for the materials we supply. Our quartz has a lifetime warranty, 25 years for cabinetry, and typically 2-5 years for appliances.